Rosenberg – Nonviolent Communication

Book page: rosenberg-nonviolent-communication

From: Quotes batch 21

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Concept

“The core concept is to replace our old patterns of defending, withdrawing, or attacking in the face of judgment.” (p. 3)

Behavior

“Our behavior is a strategy to meet a need. When we see the need instead of the judgment, our reaction changes from anger to empathy.” (p. 52)

Game Theory

“NVC shifts the game from ‘who is right’ (a zero-sum game) to ‘how can everyone’s needs be met’ (a positive-sum game).” (p. 81)

Cognition

“Evaluative language creates a cognitive fog that prevents us from seeing the objective reality of what is happening.” (p. 29)

Memory

“We often hold onto the memory of an insult as a shield, forgetting that the shield itself is what keeps us from moving forward.” (p. 143)